Visit the Museum of Sydney

Getting here

Address

Corner Phillip and Bridge Streets, Sydney, NSW 2000

Phone

Museum

+61 2 9251 5988

 

By public transport

We are located one block back from Circular Quay, which is serviced by trains, buses and ferries.

For up-to-date timetables or to find the quickest public transport routes visit the Transport Infoline or call 131500.

By road

Parking

We don’t have parking at the museum, and street parking is very limited. The nearest carpark is Governor Phillip & Macquarie Tower. Enter from Young Street / Farrer Place. Visitors are advised to check parking rates.

The Sofitel Sydney Wentworth Car Park offers a discounted all-day parking rate of $40 to our visitors when pre-booking parking with Book A Bay. The discount is available Monday – Friday, exit before 5pm. To receive the discounted rate, visit Book A Bay, select your car park and enter the promo code SLM. The parking station is a 5 minute walk to Museum of Sydney.

The Domain parking station, which is about 15 minutes’ walk from the museum, also offers a special discount to Museum of Sydney visitors who pre-book a parking spot online. Select Book a Bay and enter the promo code SLM. Enter from St Marys Road. Please note: discount offer is available weekdays only (excluding earlybird parking). Weekend rates are already discounted.

Buses and cars can stop on Bridge Street and Young Street to drop-off and pick-up. There are bus parking zones on Macquarie Street which require drivers to remain with their vehicles.

Cycling

We have onsite bike racks for bike parking off Phillip Street on the mezzanine above the restaurant.

Hours & admission

In line with recent NSW Government announcements, all Sydney Living Museums properties will close to the public from Saturday 26 June until further notice to help protect the health of all visitors and staff and minimise the spread of COVID-19. For more information visit our COVID update page.

 

Hours

Museum

Open Thursday to Sunday

10am–5pm

Admission charges apply

Closed Good Friday and Christmas Day

Admission

Adult  | $15 
Concession  | $12 
Family*  | $38 
Members  | Free of charge
Children under 5 years  | Free of charge

*1 adult & 2 children, 1 adult & 3 children, 2 adults & 1 child, 2 adults & 2 children

Please note: we only support cashless payment options and strongly recommend prebooking your tickets online.

Please note: The exhibition gallery spaces at the Museum of Sydney will be closed from Thursday 22 April to Sunday 27 June 2021 for important building maintenance. Half-price admissions will apply during this period and access to the upper levels will be via the stairs only.

Pre-book your tickets:

To manage capacity within the museum, visitors are encouraged to pre-purchase tickets online before their visit.

Please read our important COVID-19 conditions of entry before booking your tickets.

On arrival you will be asked to check in using the Service NSW COVID Safe QR code. If you do not have the Service NSW app, you can download it for free below, to save time when you arrive. For customers without a smart phone we will record your details on another device.

   Get it on Google Play

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Tours & groups

Self-guided visits

We encourage visitors to explore the museum and our exhibitions on their own, with our friendly guides on hand to provide information and assist when needed.

Printed language guides

Museum visit brochures are available free with general entry for visitors in a selection of languages. You can also download PDFs here:

Accessibility

Access aids

The following access aids are available for free hire:

  • Wheelchairs
  • Video magnifiers

If you require an access aid, we recommend booking it prior to your visit by calling Bookings on 02 8239 2211 during business hours. Alternatively, you can inquire when you arrive at the Ticketing desk. Please note that access aid equipment is limited, and subject to availability.

Information for visitors with physical disability and mobility issues

Please note: The Museum of Sydney lift will only operate between the ground floor and level 1 for the period 26 April 2021 - 9 June 2021 while air-conditioning works are occurring. Access to Level 2 will only be available via the stairs. We apologise for this inconvenience.

Wheelchair access

The museum entrance is across a forecourt that can be accessed from either Phillip or Bridge streets. There is level entry from Bridge Street onto the forecourt and into the museum. From Phillip Street the forecourt and museum entry cube can be reached either down a set of steps or a moderately steep paved gradient. A lift provides access to all floors.

Wheelchairs are available for free hire. We recommend booking a wheelchair prior to your visit.


Carers’ information

Carers are offered free entry to the museum when they visit in an attendant role. If you or your carer wish to purchase tickets in advance of your visit please call Bookings on 02 8239 2211 during business hours and we will arrange for a free carer ticket with paid ticket. Alternatively, you can inquire when you arrive at the Ticketing desk. Please ensure your Companion Card or carer card is presented on arrival.

Information for visitors who are blind or have low vision

Video magnifiers are available for free hire. We recommend booking a video magnifier prior to your visit.

We welcome assistance animals, and a water bowl is available on request.

Information for visitors who are deaf or hard of hearing

Audio-augmentation devices are available for any films or events in the Warrane theatre and all videos in temporary exhibitions are captioned.

Information for visitors with autism or sensory sensitivities

Tips for a low-sensory visit

Minimise the time you or your family spends in a queue by buying tickets online before your visit.

The museum experience does not feature bright, flickering or strobe lighting but does include large scale projections. These or other elements may be included in one of our changing temporary exhibitions and could cause sensory overload, spatial disorientation or motion sickness. For more information in advance of your visit, call Bookings on 02 8239 2211 during business hours. Alternatively, you can inquire when you arrive at the Ticketing desk.

Tours

We are always happy to try and accommodate individual visitors with specific needs, but we are best able to do that if you call ahead to let us know about any particular requirements you have. For groups with specific needs, we can develop customised tours to support those needs. Please call Bookings to arrange on 02 8239 2211.

Venue hire

Built on the site of Australia’s first Government House, a stone’s throw from Circular Quay in Sydney’s CBD, the Museum of Sydney is a beautifully designed, purpose-built museum and event space complete with the latest AV and other facilities to host business and special events for 20–500 people.

Bookings & inquiries

The Museum of Sydney is open for hire in line with NSW Government COVID-19 requirements. For venue hire inquiries, please contact the Venues Team at: venues@slm.com.au

Viewing Cube, Museum of Sydney. Photo © John Kung for Sydney Living Museums

Other information

Children & families

Don’t miss the extraordinary scale models of the First Fleet, or the dog skeleton under the floor. Discover all kinds of secrets about this city and the families who have lived here.

Please note: children (0 - 15 years) must be accompanied by an adult, while young people (16-17 years) can attend without adult supervision.

Things to remember

No cloaking is provided at this time.

You are welcome to take photos except where signs indicate there are restrictions on photographing specific works and objects.

Shop

The Museum of Sydney Shop has closed but a selection of merchandise is available for purchase. You can also purchase a selection of books from our online shop.

Customer Service Charter

Sydney Living Museums cares for 12 of the most important historic houses and museums in NSW on behalf of the people of NSW. Our vision is to create a living future for the past. Our mission is to cherish, protect and share our places and stories.

Please read our Customer Service Charter to learn more about our commitment to providing you with the best possible experience when you visit one of our museums and historic houses.

Photo © Haley Richardson & Stuart Miller for Sydney Living Museums