Visit Susannah Place Museum

Getting here

Address

58–64 Gloucester Street, The Rocks, Sydney, NSW 2000

Phone

+61 2 9241 1893

By public transport

We are a short walk, about 7 minutes, from Circular Quay, where buses, trains and ferries all stop.

From Circular Quay, there are two main walking routes: head west to George Street, continue onto Globe Street and up the Globe St Stairs to Harrington Street. Walk up the Cumberland Place Steps, continue up to Gloucester Street and the museum is on your right.

For a flatter route: head west to George Street and turn right into the Rocks. Turn left onto Argyle Street and left again into Cambridge Street. Continue until you reach the back of the museum, turn right and up a few steps to the entrance.

For up-to-date timetables or to find the quickest public transport routes visit the Transport Infoline or call 131500

By road

Parking

We don’t have parking at Susannah Place Museum, and street parking in the area is very limited. There are a number of parking stations nearby. Visitors are advised to check parking rates.

The Quay West Car Park offers a discounted all day parking rate of $30 to our visitors when pre-booking parking with Book A Bay. The discount is available Monday – Friday, exit before 5pm. To receive the discounted rate, visit Book A Bay, select your car park and enter the promo code SLM. The parking station is a 5 minute walk to Susannah Place Museum and 10 minute walk to Museum of Sydney.

Buses and cars can stop on Gloucester and Harrington streets to drop-off and pick-up passengers.

Cycling

We don’t have secure bike parking at Susannah Place Museum.

Hours & admission

Open today, 2pm–5pm

Hours

Museum & Corner Shop

Open daily

2pm–5pm

Access to the museum by guided tour only

Last entry via tour at 4pm

Tours at 2pm, 3pm and 4pm

Admission charges apply

Closed Good Friday and Christmas Day

Admission

Adult  | $12 
Concession  | $8 
Family  | $30 
Members  | Free of charge
Children under 5 years  | Free of charge

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Tours & groups

General visits

You can only visit the museum in a guided tour. Our tours last for about an hour and run every day at 2pm, 3pm and 4pm. We can take a maximum of 8 people per tour. The last entry to the museum is via the 4pm tour.

Get your tickets from the museum’s corner shop or pre-book for the 3pm or 4pm time slots only by calling the museum direct on
+61 2 9241 1893. 

Please note places cannot be held for the pre-booked tickets if they are not paid for at the museum at least 15 minutes before scheduled tour start time.

Group bookings

We offer a range of tour options for groups of 10 or more and recommend booking in advance. Please visit our Groups page to find out about our various tours and how to book. 

School bookings

We currently offer programs for primary and secondary students.  Find out more about education programs at Susannah Place Museum.


 

Accessibility

Mobility

The museum is a group of old terrace houses with narrow spaces and steep, narrow stairs. Visitors who join us on a guided tour will walk up and down about 79 stairs during a typical one hour tour. The museum is not accessible for people with wheelchairs. For visitors who are able to walk around the ground floor but cannot manage the stairs to the other floors, iPads with images of these areas are provided.

Hearing and vision

The video introduction to the museum is captioned.

Tours

We are always happy to try and accommodate individual visitors with specific needs into our regular guided tours, but we are best able to do that if you call ahead to let us know about any particular requirements you have. For groups with specific needs, we can develop customised tours to support those needs. Please call ahead to arrange on +61 2 8239 2211.

Other information

Children and families

Step into another time to see and hear how children and their families lived in Sydney’s oldest neighbourhood. What was life like with outside toilets and bathrooms, tiny backyards and no TV? Where did they sleep, play and go to school? During the school holidays, we offer a range of holiday programs. See our Things to do at Susannah Place Museum page for details.

Corner shop

Make sure you visit our recreated 1920s corner shop for some lollies, gifts, household items and service with a smile.

Things to remember

There are narrow, steep flights of stairs throughout the museum, and no air-conditioning.

Parts of the tour take place outside so, depending on the weather,  bring a sun hat or raincoat.

Photography is not allowed in the museum.

All large backpacks must be cloaked.

There is only one outside toilet at the museum but there are modern toilets, including accessible toilets, nearby at The Rocks Visitor Centre in Argyle Street.

Last entry to the museum is at 4pm and is by guided tour only.